You’re working diligently, patient volumes are up, and staff are more productive than ever before....

Claim denials and rejections are two of the biggest obstacles in getting electronic claims...

Accepting denials and underpayments as the status quo is one of the most common reasons why...

Here's an excerpt from my new guide, Achieving Clean Medical Claims and Higher Insurance...

If you haven’t seen the new Medicare Beneficiary Identifier on a Medicare card yet, be on the...

Medical practices across the country are working hard on improving their billing process to reduce...

As a care provider, what does the term patient satisfaction mean to you? This is an...

It is estimated that the loss of one patient due to dissatisfaction, can result in the loss of over...

As patients, we’ve all been in this familiar setting—pens dangling helplessly off of clipboards,...

Nine out of 10 small, independent practices are unprepared financially and technologically for the...

The public appetite for telemedicine is large and growing. A recent study by The Alliance for...

In an era of value-based payment reform that demands greater efficiency, medical billers don’t have...

Do you know what your clean claims rate is? This is one of the first questions I ask a new client...

Physicians may feel they are working at high speed, but looking at what they are actually doing...

Payers may deny payment for any number of reasons—some reasonable, others arguably a bit arcane....

Next in our Getting Paid in 2018 series: Patient Collections. The decision to remain independent is...