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Management | Article

For the past couple years, we've seen our doctors get an average of a little more than 2 online...

By Mike Haverhals | 10/17/11
Management | Article

The online review wars are heating up again.  With Google's decision to build their own reviews (...

By Mike Haverhals | 09/19/11
Growth | Article

By now we all know that fake negative reviews have become a major issue for doctors on many online...

By Mike Haverhals | 09/12/11
Management | Article

A recent study by students at Stanford's Graduate School of Business discovered that small doses of...

By Mike Haverhals | 07/11/11
Growth | Article

An interesting study from web metrics company Hitwise recently put some numbers behind all the talk...

By Mike Haverhals | 07/05/11
Management | Article

Last year we told you about a dentist, Dr. Yvonne Wong, who filed lawsuit against both Yelp &...

By Mike Haverhals | 05/23/11
Growth | Article

We had the opportunity to speak with a lot of doctors over the past week.  Thanks to all of you who...

By Mike Haverhals | 05/16/11
Growth | Article

Last week, the blog publishing & hosting platform Wordpress was attacked, resulting in...

By Mike Haverhals | 03/08/11
Management | Article

We get a lot of questions about what to do about the dreaded negative review if-and-when it rears...

By Mike Haverhals | 09/06/10
Growth | Article

We've seen a growing response to our posts about Facebook over the past year, and are excited to...

By Mike Haverhals | 05/17/10
Growth | Article

Here are 3 simple actions you can take to grow your online reputation and claim your name on search...

By Mike Haverhals | 04/19/10
Growth | Article

Most every dentist review site uses some sort of star-rating system to rate dentists.  It's usually...

By Mike Haverhals | 02/09/10
Growth | Article

We've commented in posts on this blog before about the growing number of patients searching for...

By Mike Haverhals | 01/06/10
Patients | Article

The author is not an attorney and nothing here is to be construed as legal advice If you type your...

By Mike Haverhals | 11/13/09
Patients | Article

The author is not an attorney and nothing here is to be construed as legal advice I recently sat...

By Mike Haverhals | 11/02/09
Growth | Article

In a survey responded to by 1,427 patient-users in San Francisco County, we found some interesting...

By Marzieh Oghabian | 08/12/09