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Management | Article

Even with great effort, none of the commonly utilized financial tools necessary for critical...

By Bhagwan Satiani | 06/13/11
Management | Article

Last year we told you about a dentist, Dr. Yvonne Wong, who filed lawsuit against both Yelp &...

By Mike Haverhals | 05/23/11
Article

In these trying times, physicians and practice managers are concerned about the impact of the...

By Judy Capko | 04/11/11
Management | Article

The best performance incentive plans are the ones that work, of course, but what works for...

By Elizabeth Woodcock | 02/15/11
Management | Article

Getting good results in billing starts with having the right employees. Getting a top-performing...

By Elizabeth Woodcock | 02/09/11
Management | Article

Under the Social Security Act, Medicare establishes a national fee schedule for physicians based...

By Bhagwan Satiani | 02/09/11
Management | Article

2011 brings significant challenges for professional fee billing. With medical reimbursements...

By Elizabeth Woodcock | 12/20/10
Management | Article

We get a lot of questions about what to do about the dreaded negative review if-and-when it rears...

By Mike Haverhals | 09/06/10
Growth | Article

Most every dentist review site uses some sort of star-rating system to rate dentists.  It's usually...

By Mike Haverhals | 02/09/10
Management | Article

Online review sites have exploded on the Internet over the past couple years with over 40 websites...

By Mike Haverhals | 01/11/10
Management | Article

We’ve heard from a number of doctors this past month who’ve noticed their positive reviews vanish...

By Mike Haverhals | 11/30/09
Patients | Article

The author is not an attorney and nothing here is to be construed as legal advice I recently sat...

By Mike Haverhals | 11/02/09
Growth | Article

In a survey responded to by 1,427 patient-users in San Francisco County, we found some interesting...

By Marzieh Oghabian | 08/12/09
Management | Article

As if managing one's reputation online wasn't tricky enough, our staff has recently found a rash of...

By Mike Haverhals | 07/09/09
Article

Reviewing our database of patient reviews as well as 3rd party review sites that cover dentists,...

By Mike Haverhals | 06/19/09
Growth | Article

Looking at 9 weeks of data of 14,511 unique patient visitors to our medical search engine at...

By Mike Haverhals | 06/15/09